Gary Buser was very helpful. He listened to what we wanted, made good suggestions, came to our house to see what would work for us, and was adaptable and flexible. I didn't feel pressured by him which I appreciated. Our installer, Tony Teel, was excellent. He was on time, explained things to us, worked hard and did a professional job that we are very pleased with. He was also very good at cleaning up when he left. That was an unexpected and added plus.