Brand Warranties

You can reference brand specific product warranties using the dropdown below. If your product isn’t listed here, or you have any questions about brand or product warranties, contact us.

In addition to brand specific product warranties, Randy’s Flooring warrants our craftsmanship and installation on every project. It is our goal to ensure the satisfaction of our customers and instill confidence in knowing that by partnering with Randy’s for your project we guarantee that all of our work exceeds the industry standards for quality workmanship.

Masland

Masland Carpets & Rugs provides a two-year limited repair or replacement warranty on all carpets. Masland Carpets warrants to the initial purchaser and original seller that its carpets will be free from manufacturing defects for a period of two (2) years from date of delivery to the original seller.

Masland Carpet 2 Year Limited Warranty

Dreamweaver

Dreamweaver (Engineered Floors LLC) warrants that manufactured products will be free from defect for varying lengths of time depending on exact product and fiber construction. Please refer to manufacturer website for more detailed information.

Dreamweaver Carpet Warranty

American Olean

American Olean Corporation warrants that manufactured products will be free from defect for a period of one-year from date of purchase.

American Olean 1-Year Limited Warranty

 

Daltile

Dal-Tile Corporation warrants that manufactured products will be free from defect for a period of one-year from date of purchase.

Daltile® 1-Year Limited Warranty

Kentwood

When installed in a residential application, Kentwood warrants that the polyurethane factory finish on Kentwood floors will not wear through under normal residential traffic conditions and use for a period of: 50 years from the date of purchase for Couture Collection by Kentwood and Kentwood Originals product collections, and 25 years from the date of purchase for Elements by Kentwood product collections.

Kentwood Warranty

Marazzi

Marazzi USA Corporation warrants that manufactured products will be free from defect for a period of one-year from date of purchase.

Marazzi USA 1-year limited warranty

Mohawk

We’ve Got You Covered! Mohawk builds quality into all of their products—and backs them with industry-leading warranties and excellent customer service. So you know you can make your Mohawk Flooring purchase with confidence.

Mohawk Warranty Product(s) Information

Shaw

Shaw warrants all of its manufactured and natural products against defects for varying lengths of time depending on exact product, construction, and material composition. For detailed warranty information and limitations on your floor please choose from the appropriate category listed below.

Sheet Vinyl Warranties
Vinyl Tile & Plank Warranties
Tile & Stone Warranties
Hardwood Warranties
Carpet Warranties
Laminate Warranties

Dixie Home

Dixie Home provides a two-year limited repair or replacement warranty on all carpets. Dixie Home warrants to the initial purchaser and original seller that its carpets will be free from manufacturing defects for a period of two (2) years from date of delivery to the original seller.

Dixie Home 2 Year Limited Warranty

Fabrica

Fabrica provides a two-year limited repair or replacement warranty. Fabrica warrants (to the original purchaser) that its carpets and rugs will be free from defects for a period of two (2) years from the date of delivery to the original seller.

Fabrica 2 Year Limited Warranty

Lexmark

Lexmark warrants that manufactured products will be free from defect for varying lengths of time depending on exact product and fiber construction. Please refer to manufacturer website for more detailed information.

Lexmark Carpet Warranty

Stanton

Stanton provides a one year limited repair or replacement warranty. Stanton warrants to the initial purchaser and original seller that its carpets will be free from manufacturing defects for a period of one (1) year from the date of delivery to the original seller.

Stanton Carpets FAQ

Paramount

Paramount Flooring provides excellent warranties on all of their hardwood, ceramic, and laminated products: warranties will vary by material and exact product construction. Please refer to manufacturer website for a detailed warranty break down by product category.

Paramount Warranty

Kahrs

Kährs Hardwood Flooring warrants all of their prefinished residential and commercial products for varying lengths of time depending on exact product finish and construction. While Kährs floors are tough, they aren’t indestructible. However, you can generally prevent most problems before they occur with proper care and maintenance, ensuring your new floor retains its natural beauty, strength, and durability.

Kährs Maintenance and Care Instructions

 

HomerWood

HomerWood offers a Lifetime Structural Warranty on all or their floors. HomerWood UV-Cured Urethane floors carry a 50-year residential finish warranty and a 3-year commercial finish warranty. See manufacturer website for full warranty details and limitations.

HomerWood Warranty

Casabella Flooring

Casabella Flooring warrants, to the original purchaser, that the floor you have purchased will remain reasonably free of manufacturing defects in material and / or craftsmanship for specific lengths of time dependent on product, exact construction, and finish. Please see manufacturer site for details and limitations.

Casabella Hardwood Warranty

Casabella Tile & Stone Warranty

Mirage

Mirage Hardwood is manufactured with care by a team combining a passion for wood and the latest technology, Mirage floors guarantee the peace of mind that comes with recommending an impeccable and durable product. Mirage offers a structural lifetime limited warranty on all residential products and a 35 year warranty against wear of finish in residential applications.

Mirage Warranty 

Anderson Hardwood

The true essence of the American home is captured in the time honored choice of quality hardwood flooring. While job-site-finished floors may be beautiful for a while they cannot compare to the distinctive and inherently stronger wood floors made by Anderson Hardwood Floors. Anderson offers limited warranties on all of their floors that vary by exact style and finish.

Anderson Limited Warranty

The Master’s Craft

The Master’s Craft proudly stands behind its products with some of the industry’s strongest warranties. The Master’s Craft provides both unfinished and prefinished hardwoods and warranties are specific to each style, construction, and finish type. Please see manufacturer website for detailed information and limitations.

The Master’s Craft Warranty

Somerset Hardwood Flooring

Somerset believes no other hardwood flooring in the industry is manufactured to higher quality standards than Somerset hardwood flooring. Somerset offers limited warranties on the construction and wear of all of its products. These Warranties vary by exact product type, construction, and finish.

Somerset Hardwood Flooring Limited Warranty

Armstrong

Armstrong Flooring stands behind its products with the most comprehensive warranties in the business. Armstrong warrants their Hardwood, Laminate, Vinyl, Luxury Vinyl, and Linoleum against manufacturer defects for varying lengths of time depending on product type. See manufacturer website for details and limitations.

Armstrong Warranty

Mannington

You can purchase Mannington Laminate, Tile, Hardwood, and Resilient floors with confidence in quality and in commitment to honoring strong, reliable warranties. Please see links below to manufacturer warranty information and limitations.

Mannington Hardwood Warranty

Mannington Laminate Warranty

Mannington Resilient Warranty

Mannington Luxury Vinyl Warranty

 

US Floors

Whether you are installing Cork, Bamboo, Hardwood, or Coretec, US Floors stands behind their products with excellent warranties for both residential and commercial applications.

US Floors Warranty & Technical Info

Congoleum

All Congoleum Residential and Commercial Flooring Warranties cover only first quality materials purchased after June 1, 2015, are not transferable, and apply to normal residential applications only. The Five-Year Commercial Limited Warranty applies if the product is used in a commercial application. Please see manufacturer website for details and limitations, or to register your floor with Congoleum.

Congoleum Warranty Information

EarthWerks

Earthwerks floors are warranted to the original purchaser, from date of purchase, when installed in dry interior residential applications per manufacturer instructions, for varying lengths of time depending on exact product and finish. Please see manufacturer site for detailed warranty information and limitations.

EarthWerks Warranty

 

Crossville

Should any Crossville or Questech product installed in a residential setting fail due to manufacturing defect, Crossville, Inc. will repair or replace the defective product pieces as it deems fit (installation not included). This Crossville Lifetime Warranty covers your purchase of Crossville, Inc. or Questech product for as long as you own your home and is non-transferable.

Crossville Warranty

 

Interceramic

Interceramic guarantees to the original purchaser only that, for a period of one year after the date of purchase, Interceramic will replace any of its manufactured products that are proven to be defective.

Interceramic Limited Warranty

Florida Tile

Florida Tile, Inc warrants that all products meet or exceed the requirements of American National Specifications Institute. Florida tile also warrants all tile and stone to comply with any representations made in product literature and to be reasonably free from manufacturing defects. Shade variation is not a manufacturing defect. See website for full Warranty and limitations.

Florida Tile Warranty

Porcelanosa

Porcelanosa hereby warrants, to the original buyer, that the floor and wall ceramic tile products sold by Porcelanosa in the United States of America under the Porcelanosa, Venis or Urbatek brands meet or exceed the international  tile council standards, as well as the performance specifications of ANSI A137.1 – 2012. Porcelanosa further warrants that the Products, as delivered, will be reasonably free of defects in materials and workmanship, and when properly handled, stored, maintained and installed, will conform, within industry-accepted tolerances, to applicable manufacturing specifications.

Porcelanosa Warranty